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SURVEY REPORT

Latin America’s shared services market revealed

State of the nearshore GBS and outsourcing industry

 

Why North America is turning to nearshoring

 

Our survey report with SSON Research & Analytics offers unprecedented data on the real trends, opportunities and challenges of Latin America’s shared services and outsourcing market.

 

90%

of survey respondents operate in Latin America or plan to within three years

 
 

87%

are satisfied with their Latin America shared services — the highest of any region.

 
 
 

What's in the report?

  • Top functions and processes performed from Latin America, including finance, HR, IT and more
  • Top shared services destinations in the region
  • Real-world cost savings, tech adoption rates, and productivity improvements
  • Latin America’s advantages over Asia and Europe 
  • Top markets Latin America supports (spoiler: North America is No.1)
  • The market’s future outlook 
 
 

Get the report

 
 
 
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