CIOs, CTOs and CITOs are driving forward to enable tech adoption despite their concerns about high costs, user adoption challenges and data privacy, our Digital Transformation Survey shows.
Cost concerns are high…
of CIOs/CTOs/CITOs said high costs are one of the top three challenges they face with driving adoption for technology initiatives; 48% of other respondents said the same. To address costs, some organizations are turning to phased tech implementations with measurable ROI rather than comprehensive systems overhauls.
…and reduced costs is a key tech metric
Prioritizing user friendliness
User adoption challenges were the top reason CIOs/CTOs/CITOs cited for tech adoption failures. The rapid changes in AI technology make it important to augment tool-specific training with building of broad skills for adapting to tech changes in general.
Security and privacy imperative
Data privacy and cybersecurity are weighing heavily on the minds of IT professionals. Fortunately, new AI-powered tools — combined with well-trained human staffs — are strengthening cybersecurity protections.
A CTO’s perspective
“I expect digital transformation will help streamline our R&D and manufacturing processes, allowing us to move products to market faster and more efficiently. AI will play a central role in this transformation. Additionally, we will be able to increase the resilience of our cybersecurity protections, especially edge and node protection, using more advanced AI.”
— Manufacturing company CTO in our Digital Transformation Survey
As they work to improve their organizations’ technological capabilities, CIOs, CTOs and CITOs are focused on:
Reducing costs with affordable tech
User-friendly interfaces
