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Showing 1 - 7 of 47 results.
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Showing 1 - 7 of 47 results.
Trends that are transforming customer experience
May 16, 2017 | Article
While humans remain the heart of great customer service, technology is rapidly taking on the work of hands and feet.
Trends to work through: Populism and technology disruption
Apr 28, 2017 | Article
Technological disruption + populism/protectionism could impact business models; instead of waiting for policies to hit, see solutions to clear paths through uncertainties.
Capture the value and positive returns of calculated risk-taking
Apr 28, 2017 | Article
Return on risk is a critical component of an innovative strategic program.
Use today’s insights to position your organization for tomorrow
Apr 28, 2017 | Article
Reimaging, reinventing and reshaping your business will empower it to adapt and grow, and meet the challenges of an always uncertain future.
The State of the Not-for-Profit Sector in 2017
Mar 31, 2017 | White paper
The State of the Not-for-Profit Sector in 2017 points the way to decision-making that will sustain your organization, positioning it for long term success.
Moving Beyond ERM Theory to Real-World Implementation
Mar 31, 2017 | White paper
Success comes from utilizing a comprehensive, structured methodology, informed by the experience of others, to identify, evaluate, report and mitigate key risks to your organization.
Discerning choices in program-related and impact investing
Mar 31, 2017 | White paper
Given the increasing need for program/impact investments and their growing use as an important new source of funding, if your not-for-profit organization has not yet explored using this type of investing, it is time to take a closer look.