The Grant Thornton team quickly began working to understand, plan, and integrate the new solution. The solution required two Coupa modules, Procure to Invoice (P2I) and Supplier Information Management (SIM), to be integrated with the organization’s Oracle NetSuite ERP. The team mobilized by clarifying timelines, roles, responsibilities and data requests before moving into business process design, configuration, integration, user testing, change adoption, supplier enablement and support. “We gave them transparency over the implementation with a detailed view of what we need, what are the sticky points in the implementation, what are the areas that might typically slow things down,” Petricone said. He added that the team communicated “the full spread and full length of the timeline, and where to pay the most attention, so that we’re on track and make the best decisions. Grant Thornton Coupa and NetSuite developers also helped customize the integration bundle to meet BTDX needs.