In retail, the point of sale is the point of everything. When one retail chain’s point of sale terminals appeared to be reporting incorrect, duplicate and missing transactions, the retailer needed to both resolve the issue and also confirm the resolution. But, with terminals at more than 1,000 locations, the retailer needed to check a sample of at least 50 locations – requiring 400 hours of manual review. The retailer needed confirmation sooner than that.
The retailer needed to quickly gather and reconcile reports from point of sale terminals at more than 50 locations, including more than 480 spreadsheets.