We help improve performance and manage risk


Our professionals, supported by a national practice structure with proven methodologies and tools, are consultants who can deliver objective, value-added solutions that will help you to build effective organizations, develop long-term strategies, improve operational processes, enhance technological capabilities, and strengthen internal controls and governance processes.

  • Strategy and governance
  • Operational improvement
  • IT
  • Business risk

Strategy and governance
Our strategic services can help you map out a long-term vision and develop the right strategies for your organization to achieve sustainable growth, organizational effectiveness, and strengthened competitive position. Our services include the following:

  • Business and strategic planning
  • Strategic business analysis and effectiveness assessment
  • Performance management/metrics
  • Board governance
  • Financial modeling
  • Reserve policy development and reviews
  • Facilitated board and senior management workshops
  • Program Management Office
  • Business continuity planning

Operational improvement
By analyzing your current business processes, identifying cost reduction or service improvement opportunities, and recommending practical solutions, we can help your organization enhance its efficiency, effectiveness, and controls.

Our operational improvement services focus on:

  • Operational reviews/business process improvement
  • Application of best practices
  • Policies and procedures development
  • Operational benchmarking
  • Merger integration
  • Change management

Our professionals can help you evaluate your IT strategy and governance, analyze applications and infrastructure, strengthen security, and assess the business risks/controls related to the use of IT.

Our services include the following:

  • IT planning and strategy/governance
  • Technology effectiveness assessment and IT practices review
  • Requirements definition and vendor evaluation/selection
  • Implementation oversight/project management/quality assurance
  • Launch readiness
  • IT security (penetration testing, vulnerability assessments, data privacy, etc.)
  • Data management (business intelligence, data governance, analytics, etc.)
  • IT due diligence
  • Disaster recovery planning

Business risk
We address issues around integrity of practices, mitigation of risk, and compliance with internal and external requirements and regulations.

Our risk services focus on:

  • Enterprise risk management
  • Risk assessment (internal audit, IT, or reputational)
  • Internal audit (outsourced or co-sourced)
  • Internal controls improvement
  • Quality assurance review
  • Construction audits
  • Regulatory compliance
  • Fraud prevention

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