In light of technology and other societal changes, an organization needs to re-evaluate its purpose to ensure vitality and viability. This will be most effective with an innovative approach to exploration, brainstorming and continuous learning.
Re-evaluation must include these questions:
- Will individuals who received services yesterday be the same as those who’ll need them tomorrow?
- Will the same types of services be required?
- How and where should those services be provided?
A major transformation isn’t necessary. Instead, stay relevant through proactive, focused and incremental shifts to answer the question “What’s next?”