Grant Thornton has market-leading experience in automation, including Robotics Process Automation (RPA) and cognitive automation. We combine our deep tax technical, tax department functional knowledge, and automation experience to deliver tax-tailored solutions with measurable benefits to your staff, your customers and your bottom line.
Automation – Tax-focused
Across the board, automation reduces costs and enhances speed, accuracy, availability and auditability of collecting, processing and submitting data.
These enhancements translate to additional tangible benefits in the form of increased employee satisfaction, including an increase in time tax department employees spend on value-adding activities and service improvements from the department to the organization.
There are different levels of automation:
RPA is built on structured data and is business-rules driven. It automates processes, without changing them, by deploying bots to collect structured data and then to populate forms or software. Because RPA leverages existing data and processes it can typically be deployed quickly within an organization or department, and at low cost.
Cognitive automation leverages structured, semi-structured, and unstructured data. The technology is asked to recognize voice, images, fuzzy logic and other unstructured data, which makes it almost human like. Cognitive automation is complex, requires highly mature business rules, and requires significantly more resources and time to deploy.