Nigel Smith is Grant Thornton’s national Financial Services Advisory practice leader. With more than 25 years of experience in the financial services industry, Smith has served large global banking and insurance clients in Europe and North America. His experience includes assisting in business strategy, operating model design and enterprise transformation. He is particularly recognized for his knowledge of retail banking distribution. Smith has a track record of innovation in the financial services industry, including leading edge client engagements in telephone, mobile and Internet banking. He was personally responsible for the creation of Accenture’s Financial Services Innovation Center in North America.
Born and raised in the UK, Smith started his career in the bank training program at JP Morgan in London. He moved into management consulting at Andersen Consulting, subsequently transferring to New York with Accenture in 2007. Smith previously led Accenture’s financial services management consulting practice in North America. During his career, Smith has also been seconded in an interim management capacity to two different financial services organizations to support them in executing complex enterprise change. He has been quoted in a number of industry publications, including American Banker magazine, Banking Systems & Technology and American Banker.