Erica O’Malley leads the Organizational Strategy practice for Grant Thornton, working closely with clients to increase business performance by creating and promoting high-performing cultures and inclusive work environments that drive strategic results. She applies an "Employee First" approach to helping clients align people and processes to strategy.
A certified culture facilitator, O’Malley’s client experience includes designing future operating models, aligning organizational culture as a result of M&A and separations; assessing impact of culture on sales behavior and results; and creating an employee brand promise by aligning people, developing an inclusion strategy, maximizing employee alumni relations to drive strategy, and translating values to behaviors and outcomes.
Prior to leading the Organizational Strategy practice, O’Malley led the firm’s employee benefit audit, compliance and financial reporting practice. Previously, she was a decision-making member of the People & Culture Senior Leadership Team, where she created the firm’s diversity strategy and led the culture transformation and alumni relations functions. She also served as a distinguished elected member of Grant Thornton’s Partnership Board and the chairperson for the People & Culture subcommittee of the board.
O’Malley is a strong proponent of balancing personal and professional responsibilities while making significant contributions to the profession. Her leadership has played a key role in Grant Thornton being named to Working Mother magazine’s 100 Best Companies list every year since 2006, as well as the National Association for Female Executives list of Top 50 Companies for Executive Women.
O’Malley was instrumental in developing the American Institute of Certified Public Accountants (AICPA) Employee Benefit Audit Quality Center, a voluntary membership center for firms that audit employee benefit plans. A co-founder of the center’s executive committee, she served as a committee member for three years. She is also a board member of YWCA of Metro Chicago.
She was the 2006 winner of the Women to Watch Award — a joint honor presented by the AICPA and the Illinois Certified Public Accountants Society (Illinois CPA Society) that recognizes women who have made significant contributions to, and demonstrated leadership in, the accounting profession.