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Robotics process automation: How to embrace the potential and drive results

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Artificial IntelligenceThough robotics process automation (RPA) is a familiar presence in financial services, hesitation persists about this technology’s application. This is due, in part, to a limited understanding of the full suite of RPA’s capabilities, overstated and unrealistic vendor product claims and oftentimes resistance within an organization by some groups who view RPA as a threat. Based on our experience, incorporating five themes into your implementation strategy will help avoid someof the common pitfalls when implementing RPA. These include:

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  • Demystifying RPA for all users
  • Planning efforts around achieving the multiple benefits of RPA
  • Securing technology buy-in and partnership before adoption
  • Making substantial preparations for implementation
  • Looking forward to RPA’s expanding capabilities

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