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Trust but verify: Renewed focus on payment integrity

Prevent improper payments with improved analytics

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Trust but verify: Renewed focus on payment integrity The current administration is reaffirming the payment integrity agenda. “Trust but verify” describes the evolving paradigm of citizens trying to restore their confidence in the reliability of payment data. To help revitalize pubic trust, the government must lead with innovation to mitigate fraud, waste and abuse that amounts to billions of dollars annually. Improved internal controls are just one piece of the puzzle in restoring public trust in government. An emphasis on identifying root causes of improper payments and working with state and local partners across the extended enterprise to identify and prevent them is essential in reducing the program government wide.

Taking advantage of tools, industry best practices, data analytics, robotics, and fraud prevention techniques is critical to creating a sound and efficient program governed by responsible stewards of public funds. If the president’s goal of reducing improper payments by 50 percent within the next five years is to be reached, federal agencies will have to work closely- and quickly- with their state and local counterparts to get the job done and realize true payment integrity by 2023 and beyond.

This article, originally published by the Association of Government Accountants (AGA) in the Fall 2018 edition of the Journal of Government Financial Management, outlines payment integrity best practices as well as the role that innovation and artificial intelligence can play in improving efficiencies and optimizing payment processes.

Download the article, “Improving accountability and analytics to prevent and detect improper payments.


Contacts: Wendy Morton-Huddleston Wendy Morton-Huddleston
Principal, Risk Advisory Services-Public Sector
T +1 703 637 2853


Calandra Layne Calandra Layne
Senior Manager, Financial Management—Public Sector
T +1 703 637 2946