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Architecting Customer Self-Service in JD Edwards - Who’s Serving Whom?

RFP
Greg DavisPresented at INFOCUS15
August 2015
Denver, CO

Session: 102860 [Download the PDF]

Are you attempting to open up your JD Edwards system to your customer base? This is an initiative that requires input from executives, sales, marketing, customer service and supply chain resources. There are many different tools that can be utilized within JDE, and there are strategies that can be utilized to optimize the success of your Customer Self Service portal.