In this episode of our Banking on the Future podcast series, we’re joined by Alok Bhat, principal with TechM, to discuss how digital process and task mining tools can help accelerate process discovery and increase analytical precision to allow banks to better manage and optimize key processes including loan payments, fraud detection, credit risk management and customer service.
Process mining extracts the data available from event logs in today’s tools to help banks ensure a fact-driven analysis of their current processes as they actually are so that you analyze and improve your business based on real, current information — not supposition. By applying specialized algorithms to event log data, you can accurately identify the patterns and trends that show how your current processes operate.
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