Financial services firms have long been at the forefront of adopting technologies to increase efficiencies and provide better service to customers. From ATMs to online banking, they’ve helped to seamlessly integrate transactional technologies into the customer’s daily life. Financial services firms currently find themselves at the forefront of adopting new cognitive AI technologies that are redefining and elevating the customer experience.
Consider that 90% of the world's data has been produced in just the last two years. This explosion of information is completely transforming the world around us. Never before have financial services firms had as much access to their customers and the ability to readily store the information and behaviors collected from interacting with them. The implications are not only exciting but also somewhat overwhelming! The benefits of adopting emerging technologies to improve customer experience and further simplify and streamline customer transactions are obvious.
Whether or not your firm has already started to integrate chat bots, cognitive computing platforms, regtech, and/or big data collection and analysis into their operating model, this is your opportunity to hear from industry experts about the realities of what fintech really means, and how you can capitalize on the impressive challenges we should expect over the next decade.
Please join us on Thursday, March 29 for this unique webcast where we will explore The Impact of AI on the Customer Experience
from the perspectives of both the fintech firms providing and honing these digital platforms, and the financial services firms employing them.
, Managing Director, Strategic Accounts Executive, Grant Thornton LLP
, Executive Strategic Advisor, Finn.ai
, CEO, Aggressant, Inc.
, VP-Digital Innovation, Wells Fargo
, Vice President of Product Applications, Envestnet | Yodlee
If you have any questions or encounter any difficulties while enrolling, please contact Priya Sandhu via phone at +1 628 220 2031, via email at Priya.sandhu@KNect365.com