Events & webcasts




Event type:



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Recommended CPE Credits:

Please note: CPE credits are not awarded for webcast replay.


Event audience:

CFOs, CAOs, controllers, tax executives and other accounting and finance executives


Event contact details:



Executive Forum 2022: Strategy & profitability, value creation & profitable growth




Event description 


Is your organization prepared to not only weather a potential recession but possibly thrive? Organizations that focus on their customers throughout the turbulence will be better poised for future growth. Join us as we discuss strategies for you to consider to implement across your organization.



Date and time

Original Broadcast Friday December 09, 2022 12:00 PM ET - 1:00 PM ET



Recommended CPE credits

Please note: CPE credits are not awarded for webcast replay.



Learning objectives

  • Define the characteristics and benefits of a customer-centric organization
  • Identify the organizational levers that have the biggest impact on customer profitability
  • Describe a series of next steps to move towards a more customer-centric organization, regardless of current maturity



Chris Smith

Chris Smith is Grant Thornton’s chief strategy officer and a member of the firm’s Senior Leadership Team.

Charlotte, North Carolina

  • Technology and telecommunications
  • Not-for-profit and higher education
Service Experience
  • Advisory



Recommend field of study

Management Services



Program level








Delivery method

Group - Internet



Other webcasts in this series




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