Event Description 

As the pace of societal change continues to accelerate, organizations are faced with an increasingly complex suite of decisions in pursuit of profitable growth. Elevated customer expectations, the availability of competitive substitutes and the impact of technology disruption across industries and functions creates pressure for organizations to deliver relevant, quality offerings in a timely fashion. Simultaneously, organizations need to deliver these offerings while being responsive to changing employee expectations, shifting regulatory and societal requirements, and increased mobility of labor and business partners.

Leaders must quickly sift between what is relevant versus what is noise and can easily become inundated with near-term fires at the expense of medium- and long-term priorities. So how do leaders know what decisions will result in the greatest impact to organization? Clarity of purpose is obtained through simplification of decision making aligned to organizational mission and a relentless focus on delivering customer-centric experiences.