State government IT: Version 2010

As with every arm of government in today’s environment, state government chief information officers (CIOs) must do more with less. A search for lower costs will drive the agendas of many state CIOs for the next few years, as they look for ways to enhance IT performance. According to The 2010 State CIO Survey, conducted by Grant Thornton LLP, the National Association of State Chief Information Officers and TechAmerica, two-thirds of state and territorial CIOs face budget decreases in 2011 through 2013. However, some state CIOs see a silver lining — public sector IT departments are increasing the use of shared services, reassessing contracts and leveraging economies of scale when purchasing.

Three out of four CIOs say their offices receive some form of American Recovery and Reinvestment Act of 2009 (ARRA) funding. Eighty percent say other state agencies have also benefitted from ARRA money. Although additional funding undoubtedly helps cash-strapped IT departments, it’s not always easy to determine the impact on performance — one-third of CIOs say they do not formally measure how IT contributes to agency missions and strategies. At a time when government and citizens are demanding increased transparency, CIOs must find ways to demonstrate the efficiency and value of IT. From procurement processes to emerging technologies, learn more about how state CIOs are rebooting the way they do business.>>