A roadmap to success: Convenience stores on the fast track

As Americans have become more time-constrained, they have turned to convenience stores for a variety of needs beyond the gas pump, including groceries, fresh foods and gourmet coffees — growing revenues at an impressive pace. But as the C-store business expands, so too do the challenges for management. Shifting consumer preferences, intensifying competition from mass retailers, volatile gas prices, legal and regulatory obligations, around-the-clock staffing and operations, and growing consolidation of stores and chains demand a new level of discipline and focus from C-store leadership.

In this new white paper, A roadmap to success: Convenience stores on the fast track, Grant Thornton explores a number of trends affecting the convenience store industry, as well as ideas for management to consider as they evaluate and determine what’s right for their organization. Topics covered include:

• adding fresh food options
• managing fuel pricing volatility
• protecting profits from shrinkage and fraud
• motivating and engaging employees
• complying with tax and regulatory obligations
• growing and consolidating